SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Lazaro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of golazaro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (36)
5 Stars (31) |
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4 Stars (3) |
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3 Stars (1) |
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2 Stars (0) |
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1 Star (1) |
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Beautiful bracelet! It is just as sparkly and vibrant as in the phots. The chain extension is nice and makes the bracelet versatile for different sized wrists. I imagine most people will need the extension for the bracelet to be wearable. I have very small wrists, and without the extension the bracelet fits perfectly along my wrist so that it doesn't move around.
Very beautiful bracelet. Qualitatively executed. I did not communicate with the store.
Many thanks, good goods, fast delivery (20 days)-arrived just before Christmas, so good gifts turned out-good quality bracelets and pendants. The store put 3 velvet bag as a gift-thanks! Recommend for 10 stars!!
The bracelet really liked, it is the same as in the picture, in addition, it can fit any hand, because. It has a special link with which you can either increase, or vice versa, reduce the size, definitely recommend to buy, the store sent the goods quickly
All compatible with description, shipment has come quickly, wrapped in bubble wrap. Recommend salesman
i love the design and the pattern of this bracelet but i cannot wear this as it is missing one stone. Can i get a replacement bracelet?
Quick delivery, took less than a month. Bracelet as described. Stones are as shiny as the photos
Special. Nice. I hope silver is real. Time reveals everything.
Corresponds to the description
Ok
Garnenka prikrasa)
Beauty!)
Same as in the photo, totally compliant
Very beautiful bracelets pebbles shine. On the hand look elegant. Thank you store recommend.
Looks like children's jewelry
Thanks for the bracelet. Cute. Packed in a small tight bag and in a larger bag, puffy inside. It seemed to me that the packaging is weak, but the bracelet is not damaged. Pebbles are all in place. I'm testing today. As it will be in the sock, we'll see, but my colleague has the same, they even took a shower with him and while everything is fine.
The product is good, I liked everything, corresponds to the description, everything is fine. Thank you very much. Recommended store.
It's really good quality, heavy
Very happy
Very beautiful, thank you!!
so good!
Good~~
The bracelet received really liked everything beautifully and neatly done thank you very much!!!
Looks very beautiful, the product came quickly
joli et assez grand
Thank You.
Delivered quickly, the quality is excellent! My wife liked it! Thank you, excellent quality beautiful gift, while not expensive!)
The bracelet came on time. Very beautiful delicate stones sparkle photo does not convey all beauty. But on a very thin handle even with an additional lock. Seller recommend. Thank you!!!
All OK.
The relationship quality/price of this brand is outstanding. Now purchase knowing to go on the safe side.
The bracelet is very beautiful. All pebbles are in place. Looks like gold. There is an additional link. The store is just Bravo)))
Very beautiful, for small and big wrists.
Not luxury, it's ok as cheap costume jewellery
Beautiful bracket and the extra extension was handy. The bracket is thin and elegant.
Delivery fast, matching description, very beautiful. I recommend.
Beautiful bracelet, looks great. Delivery is fast.