s for
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Lazaro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of golazaro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (35)
5 Stars (11) |
|
4 Stars (5) |
|
3 Stars (7) |
|
2 Stars (3) |
|
1 Star (9) |
|
Product looks great, but it was broken when it arrived.
Bien
i liked
Very nice! Just like in the picture!
Excellent as a shape and I have not tried it yet
Looking good for this price
I don't recommend anything with poor quality, very careless
The product arrived but it took a long time
Poor quality, Roman numeracy backwards
I had bought this watch like it before from another store it was very good quality but the watch you sent it was absolutely poor quality and bad sorry my money went to waste I would love it to be like it used to be
Very nice watch, on the other hand too big and I do not know if we can adjust the bracelet!
top
Clock came broken
The clock is not defined! Very poorly read on the dark dial, the strap on the feeling is very cheap. Do not recommend
The lowest! Please return to the payment below!
Not good.
I only got one hour, not a couple of hours.
The watch is made of plastic! The pens were already broken and the glass was attached with craft glue and was delivered defective.
Come without box
It seems to go, but how much I do not know yet
arrived in bad condition
The clock never reached me. the protection was extended several times, in general, 3 months waiting for them. I opened a dispute, the store wrote something, in a kind of "friend I'm going to help, do not leave a bad feedback to me." I know it's not the seller's fault, but for so long, he didn't do anything, only wrote those words. I want to say, Ali became worse, in the first place before the prices of takimm were not overstated, secondly, If the goods came bad, the seller immediately sent the replacement of iooi returned money in full, T. e. there were no risks when ordering. ali doesn't have any risks right now. and the store takes the side of the messenger, mostly. shorter steel throw. these watches are not expensive, 200 R. or 250R. that's not the point, the fact that's happening. ali ate.
Went very long, the quality corresponds to the price
Good product, recommend store
Good
Do not work, maybe the battery should be changed. It looks normal, a little cheap look, but at such a price is not bad
One meter does not work and the other broken bracelet
Watch without damage, packed well, cost their money.
I 've opened an hour of incision, almost more than two months, they haven't been able to communicate with the store
For the price has a quality OK. Works. But the metal is very thin…
The clock came in intact but I can't occupy it. Since I was allergic
Beautiful watch, but full of G... but. Fell apart while delivering from the package. Metal is very heavy. For such money, it was expected that they are not very good quality, but it just sucks...
Just as described. Very fast delivery. A lovely watch. RECOMMENDED.
6666
It is very beautiful and identical to the Photo