SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Lazaro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of golazaro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (17)
5 Stars (9) |
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4 Stars (7) |
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3 Stars (0) |
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2 Stars (1) |
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1 Star (0) |
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Good, but for high growth (I have 175 cm), for me, the straps are short. Up pulls and have to constantly top down pull up.
Goods received, delivery month. You can wear only without cups, as they are very visible under the top.
Excellent quality, on the chest 75A size ideally sits m. Fast shipping
Delivered long before the date, thank you very much
Sewing quality, but with the size could not guess-on 80b was not enough
I love how I feel
Incredibly comfortable thing. Took for the gym. On OG 96. Under the breast 79 cm. Chose size L. soft, comfortable, chest holds. Nothing gets drunk and does not drag. Removable paralon inserts are inserted inside. Of course now I will buy all the colors. The price is very happy! Delivery took about a month.
The topic is cute, but the size L on the volume under the breast 80 cm is too small, I.E. Does not match the specified parameters.
Very good bra. Well sewn, threads do not stick out. Cups do not pull out. Fit in size. OG 86, volume under the breast 80. Size L sat as it should. Does not hang and does not press. Breathe easily, move comfortably. Thank you for the quality thing.))
Up to SPB a little more than a month, the quality is good at og 93 L the village is excellent
Very small size on og 84
Excellent quality, fast delivery
So myself... the price corresponds to the quality, prishol with tightening straight in front... the liners are mobile and because the top is transparent then they are visible... Especially if they move when they move...
Everything is fine, I recommend!
At OG 90 just perfect!
I took L. Gave her daughter
Good topic